Onboard Events UK Ltd

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Terms & Conditions

Effective Date: 2026
Version: 1.0

These Terms & Conditions apply to any booking made with Onboard Events UK Ltd (Company No. 17130395, registered in England & Wales.

Please read these Terms carefully before making a booking. By confirming a booking, you agree to these Terms & Conditions on behalf of yourself and all members of your party.

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1. The Contract

1.1 This contract is between Onboard Events UK Ltd ("the Company") and the person, organisation or business making the booking ("the Client") for the provision of an event, experience, vessel, accommodation, activity or associated services ("the Event").

1.2 The Company acts primarily as an event organiser and booking agency, arranging experiences delivered by carefully selected independent third party suppliers, including but not limited to vessel operators, skippers, accommodation providers, transport providers, caterers and activity providers.

1.3 This contract is governed by the laws of England and Wales. The parties agree to submit to the exclusive jurisdiction of the English courts.

1.4 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

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2. Bookings

2.1 Bookings are confirmed only when:

• a completed booking form has been received; and

• the required deposit has been paid.

2.2 Unless otherwise agreed in writing, a deposit of 50% of the total Event cost is payable at the time of booking.

2.3 Provisional bookings may be accepted by telephone or email but will only be held for five working days unless confirmed.

2.4 Once confirmed, prices are fixed unless varied by:

• agreed additions or amendments;

• genuine invoice errors; or

• changes requested by the Client.

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3. Payment

3.1 A booking confirmation will be issued once the booking form and deposit have been received.

3.2 The Client is responsible for checking the confirmation immediately and notifying the Company of any errors.

3.3 The remaining balance must be paid no later than 60 days before the Event.

3.4 Bookings made within 60 days of the Event require full payment upon booking.

3.5 Failure to make payment by the due date may result in cancellation of the booking and forfeiture of any monies already paid.

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4. Late Payment

4.1 The Company reserves the right to charge interest on overdue amounts at 4% per annum above the Bank of England base rate.

4.2 Any reasonable debt recovery costs incurred by the Company may also be charged.

4.3 The Company reserves the right to suspend planning or delivery of the Event until all outstanding invoices have been paid.

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5. Cancellation

By the Client

Cancellation within 14 days of booking:

• Full refund including the deposit, provided the Event is more than 60 days away.

Cancellation after the cooling off period but more than 60 days before the Event:

• Deposit retained.

Cancellation within 60 days of the Event:

• 100% of the Event cost is payable.

Bookings made within 60 days of the Event are immediately binding. No cooling off period applies.

All cancellations must be confirmed in writing.

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By the Company

The Company reserves the right to amend or cancel an Event where reasonably necessary.

Where this occurs, the Company will offer a alternative date suitable to the client.

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The Company shall not be liable for consequential losses including travel costs, accommodation costs, loss of earnings or other indirect expenses.

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6. Force Majeure

The Company shall not be liable for cancellation, amendment or delay caused by events beyond its reasonable control, including but not limited to:

• severe weather

• unsafe sea conditions

• flooding or natural disasters

• fire

• terrorism

• war

• civil unrest

• pandemic or epidemic

• government restrictions

• strikes or industrial action

• harbour or marina closures

• supplier insolvency

• vessel breakdown

• emergency repairs

• fuel shortages

• interruption to transport services

• power failures

• communication failures

• any other event beyond the Company's reasonable control.

Where reasonably possible, suitable alternative arrangements will be offered.

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7. Supplier Substitution

The Company reserves the right to substitute any vessel, skipper, accommodation, venue, transport provider, caterer or other supplier with a suitable alternative of broadly equivalent quality.

Such substitutions shall not constitute cancellation and shall not entitle the Client to compensation provided the replacement arrangements are of broadly equivalent value.

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8. Client Responsibilities

The Client agrees that:

a) all booking information supplied is accurate;

b) participants will comply with all safety instructions;

c) no illegal substances, prohibited items or dangerous goods will be brought onto any vessel or venue;

d) additional guests will not attend without written approval;

e) any damage caused by the Client or their guests will be paid for in full;

f) participants behave responsibly and respectfully throughout the Event.

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9. Safety

9.1 The skipper or Event Manager has absolute authority regarding safety.

9.2 Lifejackets and safety equipment must be worn whenever instructed.

9.3 Routes, itineraries, timings, vessels and activities may be amended where necessary for safety or operational reasons.

9.4 Anyone considered intoxicated, abusive or unsafe may be refused participation without refund.

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10. Age & Health

10.1 The minimum participation age is generally eight years old unless otherwise agreed.

10.2 Anyone under 18 must be accompanied by a responsible adult unless agreed otherwise.

10.3 Participants must disclose any medical condition which may affect safe participation.

10.4 Parents and guardians remain responsible for supervising children at all times.

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11. Liability

11.1 The Company acts as an event organiser and booking agent.

11.2 Operational responsibility rests with the individual suppliers delivering each element of the Event.

11.3 Each supplier operates under its own qualifications, operating procedures and insurance arrangements.

11.4 The Company exercises reasonable care when selecting suppliers but accepts no responsibility for their operational acts or omissions.

11.5 Participation in sailing and outdoor activities involves inherent risks.

To the fullest extent permitted by law the Company shall not be liable for:

• loss or damage to personal belongings;

• injury, illness or death not caused by the Company's negligence;

• acts or omissions of suppliers;

• acts of other participants;

• weather related disruption.

11.6 The Company's total liability arising from any booking shall not exceed the total amount paid by the Client.

11.7 Nothing in these Terms excludes liability for:

• death or personal injury caused by negligence;

• fraud or fraudulent misrepresentation;

• any liability which cannot legally be excluded.

11.8 The Company shall not be liable for indirect or consequential losses including:

• loss of profits;

• loss of business;

• loss of goodwill;

• loss of opportunity;

• loss of anticipated savings.

11.9 Clients are strongly advised to arrange suitable travel, cancellation and personal accident insurance.

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12. Data Protection

12.1 Personal information will only be used for administering bookings and delivering Events.

12.2 Information may be shared with suppliers where necessary for operational purposes.

12.3 Personal information will be processed in accordance with UK GDPR and the Data Protection Act 2018.

12.4 The Company will never sell personal information to third parties.

12.5 Clients may request access to or correction of their personal information in accordance with applicable legislation.

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13. Photography & Marketing

13.1 Photographs and video may be taken during Events.

13.2 Unless the Client advises otherwise before the Event, the Company may use photographs and video for:

• marketing;

• social media;

• promotional material;

• website content.

13.3 Clients wishing not to appear should notify the Company before the Event.

13.4 Personal photography is permitted provided it does not interfere with safety or the enjoyment of others.

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14. Complaints

14.1 Any issue should be raised immediately with the skipper or Event Manager wherever possible.

14.2 Formal complaints must be submitted in writing within 14 days of the Event.

14.3 The Company will acknowledge complaints promptly and endeavour to resolve them fairly.

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15. Variations

No amendment or variation to these Terms & Conditions shall be effective unless agreed in writing by a Director of Onboard Events UK Ltd.

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16. Governing Law

These Terms & Conditions shall be governed by the laws of England and Wales.

The parties submit to the exclusive jurisdiction of the English courts.

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17. Client Acknowledgement

By confirming a booking the Client acknowledges that:

a) Onboard Events UK Ltd is an event organiser and booking agency.

b) Operational delivery is undertaken by carefully selected independent suppliers.

c) Suppliers operate under their own qualifications, insurance and safety management systems.

d) The Company coordinates and manages the Event but is not the operator of every vessel or activity unless expressly stated in writing.

e) The Company has exercised reasonable care in selecting suppliers but cannot be responsible for matters outside its reasonable control.

f) The Client has read, understood and accepted these Terms & Conditions.

Company Number: 17130395

Email: info@onboardevents.co.uk

Website: www.onboardevents.co.uk

© Onboard Events UK Ltd. All rights reserved.