Terms & Conditions

These booking conditions apply to any booking you make with Onboard Events, a trading name of Salty Sailing Ltd (Company No. 6716436), registered in England & Wales. Please read these Terms & Conditions carefully before making a booking. By confirming a booking with us, you agree to these Terms & Conditions on behalf of yourself and all members of your party.

1. The Contract

This contract is between Salty Sailing Ltd (“the Company”), trading as Onboard Events, and the person(s) or business making the booking (“the Client”) for the provision of an event, experience, vessel, or activity (“the Event”).

Onboard Events acts as an event agency and organiser, arranging experiences delivered by carefully selected third-party suppliers (including vessel operators, skippers, caterers, and activity providers).

This contract is governed by English law, and both the Client and the Company agree to submit to the jurisdiction of the English courts. If any part of these Terms & Conditions is found to be invalid or unenforceable, the remainder shall remain in full force and effect.

2. Bookings

2.1. Bookings must be made via our booking form and confirmed with a deposit of 50% of the total fee, unless otherwise agreed in writing.

2.2. Provisional bookings may be accepted by phone or email but will only be held for 5 working days unless confirmed by receipt of a completed booking form and deposit.

2.3. Once a booking is confirmed and a deposit received, prices are fixed unless varied by agreed additions, corrections, or genuine invoice errors.

3. Balance of Payment

3.1. A booking confirmation will be issued on receipt of the booking form and deposit. It is the Client’s responsibility to check this confirmation for accuracy.

3.2. The remaining balance is due no later than 60 days prior to the Event date.

3.3. Bookings made within 60 days of the Event require full payment at the time of booking.

3.4. Failure to pay the balance by the due date may result in cancellation of the booking, with the deposit forfeited.

4. Cancellation

(i) By the Client

• Cancellation within 14 days of booking: full refund (including deposit).

• Cancellation after the 14-day cooling-off period but more than 60 days before the Event: deposit retained.

• Cancellation within 60 days of the Event: 100% of the total Event cost payable.

All cancellations must be made in writing.

(ii) By the Company

The Company reserves the right to cancel or amend an Event due to circumstances beyond its reasonable control, including but not limited to:

• adverse weather conditions,

• mechanical failure or vessel unavailability,

• staff illness, or

• Force Majeure events.

Where cancellation is necessary, the Client will be offered either:

• an alternative date, or

• a full refund of monies paid to the Company.

The Company accepts no liability for any additional costs incurred by the Client (including but not limited to travel, accommodation, or loss of earnings).

5. Client Obligations

The Client agrees that:
a) All information provided at the time of booking is accurate and complete.
b) No illegal substances, restricted items, or dangerous goods will be brought on board.
c) All participants will follow the instructions of skippers, crew, and event staff at all times.
d) No additional participants may join the Event without prior written agreement.
e) The Client accepts responsibility for any damage caused by themselves or their party to vessels, equipment, or facilities, and agrees to meet the cost of any such damage.

6. Termination

The Company reserves the right to terminate or curtail an Event without refund where a Client or participant breaches these Terms, behaves in a manner that jeopardises safety, damages property, or brings the Company or its suppliers into disrepute.

The Company shall not be liable for any consequential losses arising from termination. Clients are strongly advised to obtain appropriate insurance cover.

7. Liability & Role as Agent

7.1. Onboard Events acts as an event organiser and agent, arranging services provided by third-party suppliers. Each supplier (including vessel operators, skippers, and activity providers) operates under their own terms, professional qualifications, and insurance policies.

7.2. The Company exercises reasonable care in selecting reputable and appropriately insured suppliers but is not responsible for the acts, omissions, or operational conduct of those third-party suppliers.

7.3. Participation in water-based and adventure activities involves inherent risks. To the fullest extent permitted by law, the Company shall not be liable for:

• loss or damage to personal property,

• injury, illness, or death not arising from the Company’s proven negligence,

• acts or omissions of third-party suppliers, other participants, or members of the public.

7.4. Nothing in these Terms excludes liability for death or personal injury caused by negligence where such liability cannot be excluded by law.

7.5. Clients are strongly advised to arrange appropriate personal accident, travel, and cancellation insurance.

8. Authority

The skipper and crew of each vessel have full authority over safety and operational matters at all times.

The Company reserves the right to refuse participation or remove any person who is under the influence of alcohol or drugs, or whose behaviour is unsafe or disruptive. No refunds will be given in such circumstances.

9. Age & Health

9.1. The minimum age for participation is typically 8 years old, subject to skipper approval and availability of suitable safety equipment. Participants under 18 must be accompanied by a responsible adult.

9.2. It is the responsibility of parents/guardians to ensure children are adequately supervised and suitably clothed.

9.3. Participants must be in reasonable health and disclose any medical conditions that may affect safe participation.

10. Safety

10.1. Lifejackets and safety equipment must be worn when instructed by crew or suppliers.

10.2. Routes, timings, vessels, or activities may be changed or substituted where required for safety or operational reasons.

11. Complaints

Any issues should be raised immediately with the skipper or event lead where possible. If unresolved, formal complaints must be submitted in writing within 14 days of the Event.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England & Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.

13. Client Acknowledgement

By confirming a booking with Onboard Events, the Client acknowledges and agrees that:

a) Onboard Events acts as an event organiser and agency, arranging services and experiences delivered by carefully selected third-party suppliers (including vessel operators, skippers, caterers, and activity providers).

b) The operational delivery of vessels, activities, and services is the responsibility of the relevant third-party suppliers, who operate under their own safety procedures, qualifications, and insurance policies.

c) Onboard Events’ role is to coordinate, organise, and facilitate the Event, and it is not the operator of all vessels or activity services unless explicitly stated in writing.

d) The Client accepts that the Company cannot be held responsible for the acts or omissions of third-party suppliers beyond the Company’s duty to exercise reasonable care in selecting reputable and appropriately insured providers.