Terms & Conditions

These booking conditions apply to any booking you make with Onboard Events, a trading name of Salty Sailing Ltd (Company No. 6716436), registered in England & Wales. Please read carefully before making a booking. By booking with us, you agree to these terms on behalf of yourself and all members of your party.

1. The Contract

This contract is between Salty Sailing Ltd (“the Company”), trading as Onboard Events, and any person(s) or business (“the Client”) booking an event, vessel, or activity (“the Event”). All bookings accepted by the Company are subject to these Terms & Conditions.

This contract is governed by English law, and both the Client and the Company agree to submit to the jurisdiction of the English courts. If any part of these conditions is found to be invalid, the remainder will remain enforceable.

2. Bookings

2.1. Bookings must be made via our booking form and confirmed with a deposit of 50% of the total fee, unless otherwise agreed.

2.2. Provisional bookings may be accepted by phone or email but will only be held for 5 working days unless confirmed by receipt of booking form and deposit.

2.3. Once a booking is made and deposit received, the price is fixed unless there are agreed additions, corrections, or invoice errors.

3. Balance of Payment

3.1. A booking confirmation will be issued on receipt of the booking form and deposit. It is the Client’s responsibility to check this for accuracy.

3.2. The remaining balance is due 60 days before the Event.

3.3. Bookings made less than 60 days before the Event require full payment at the time of booking.

3.4. Failure to pay the balance on time may result in cancellation without refund of deposit.

4. Cancellation

(i) By the Client

• Cancellation within 14 days of booking: full refund (including deposit).

• Cancellation after the 14-day cooling-off period but more than 60 days before the Event: deposit retained.

• Cancellation within 60 days of the Event: 100% of event cost.

Cancellations must be made in writing.

(ii) By the Company

We reserve the right to cancel or amend an Event due to:

• adverse weather conditions,

• mechanical issues,

• vessel unavailability,

• staff illness, or

• Force Majeure (events outside our control).

Where cancellation is necessary, the Client will be offered either:

• an alternative date, or

• a full refund.

No further compensation or reimbursement of external costs (e.g. travel, accommodation) will be provided.

5. Client Obligations

The Client agrees that:
a) All booking details provided are accurate.
b) No illegal substances, restricted items, or dangerous goods will be brought on board.
c) Group members will follow the skipper’s and crew’s safety instructions at all times.
d) No additional participants may join the Event without prior agreement.
e) Any damage to vessels, equipment, or facilities caused by the Client or their group may be chargeable.

6. Termination

If the Client breaches these Terms or behaves in a way that risks safety, reputation, or property, the Company may immediately terminate the Event. In such cases, no refund will be due.

The Company is not liable for consequential losses (such as travel or accommodation costs) in the event of termination. We strongly recommend clients arrange suitable travel insurance.

7. Liability

7.1. The Company maintains appropriate insurance for its vessels and activities, including third-party liability cover.

7.2. Participation in water-based activities carries inherent risks. The Company is not liable for:

• personal property loss or damage,

• illness, injury, or death not caused by Company negligence,

• actions of third parties or other participants.

7.3. Clients are strongly advised to obtain personal accident, cancellation, and travel insurance.

8. Authority

The skipper and crew are responsible for safety and operational decisions. Their authority is final at all times.

The Company reserves the right to refuse participation or remove any person under the influence of alcohol, drugs, or engaging in unsafe/disruptive behaviour. No refunds will be given in such cases.

9. Age & Health

9.1. Minimum age for participation is normally 8 years old, subject to skipper approval and suitable safety equipment being available. Children under 18 must be accompanied by a responsible adult.

9.2. It is the parent/guardian’s responsibility to ensure children are supervised and suitably clothed.

9.3. All participants must be in reasonably good health. Clients must disclose any medical conditions that could affect participation.

10. Safety

10.1. Lifejackets and safety equipment must be worn as directed by the skipper or crew.

10.2. The Company reserves the right to change routes, timings, or substitute vessels if necessary for safety or operational reasons.

11. Complaints

Any concerns should be raised immediately with the skipper or event leader so we can address them. If not resolved, formal complaints must be made in writing within 14 days of the Event.

12. Governing Law

These Terms are governed by and interpreted under the laws of England & Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.